FAQs

Yes – each Suite includes free on-site parking for one vehicle. If you reserve the entire home, you'll have access to two parking spots.

Check-in begins at 3 PM, and check-out is by 11 AM. We offer a convenient self-check-in process using a smart lock with a unique keyless entry code, which will be sent prior to your arrival.

Early check-in and late check-out may be possible upon request, but are subject to availability and cannot be guaranteed. This depends on whether other guests are arriving or departing on the same day. Please contact us ahead of time to check availability.

We can accommodate early luggage drop-off prior to check-in, please reach out in advance to make arrangements. However, we do not offer luggage storage after check-out. If needed, we can recommend local luggage storage services for your convenience.

The property is ideally located at 62 1/2 Cannon St, just 3 blocks from the vibrant shopping, dining, and nightlife of Upper King Street. To explore other areas of the city, you can easily walk, use the free DASH shuttle, use ride-share services like Uber or Lyft, or rent a pedicab.

The property, located at 62 1/2 Cannon St, is just 0.6 miles from the College of Charleston. It’s a quick 3-minute drive or a short walk, making it conveniently accessible to the campus.

If your check-in date is within 60 days, the full reservation amount will be charged at the time of booking. For reservations made more than 60 days in advance, a 50% deposit is charged upfront, and the remaining balance will be automatically processed 60 days before your arrival. We accept all major credit cards. Cash and checks are not accepted.

If you cancel within 48 hours of booking, your deposit is 100% refundable. After 48 hours, the deposit becomes non-refundable. If you cancel within 60 days of check-in, the full cost of the reservation will be charged, minus the cleaning fee.

In the event of a hurricane or severe weather conditions, we follow local guidelines and government advisories. If a mandatory evacuation is issued, we will offer a full refund for any nights affected by the evacuation. If you choose to cancel due to a hurricane warning or inclement weather, please refer to our cancellation policy for any applicable charges. We recommend purchasing travel insurance to cover unforeseen weather-related issues.

No - pets and emotional support animals are not permitted. However, certified service dogs specifically trained to assist individuals with disabilities are welcome.

We appreciate your service, but unfortunately, we are unable to offer a discount on the rate. We always provide our best pricing upfront, so we are unable to offer further discounts.