FAQs

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Rosé Getaway

Is parking available at the property?

Yes - the property has a private driveway which provides free off street parking for one vehicle.

Rosé Getaway

What is the check-in and check-out process?

Check-in begins at 3 PM, and check-out is by 11 AM. We offer a convenient self-check-in process using a smart lock with a unique keyless entry code, which will be sent prior to your arrival.

Rosé Getaway

Is early check-in or late check-out available?

Early check-in and late check-out may be possible upon request, but are subject to availability and cannot be guaranteed. This depends on whether other guests are arriving or departing on the same day. Please contact us ahead of time to check availability.

Rosé Getaway

Is luggage storage available at the property?

We can accommodate early luggage drop-off prior to check-in, please reach out in advance to make arrangements. However, we do not offer luggage storage after check-out. If needed, we can recommend local luggage storage services for your convenience.

Rosé Getaway

How far is the property from King St?

The property is ideally located at 26 Felix St, just two blocks from the vibrant shopping, dining, and nightlife of Upper King Street. To explore other areas of the city, you can easily walk, use the free DASH shuttle, use ride-share services like Uber or Lyft, or rent a pedicab.

Rosé Getaway

How far is the property from the College of Charleston?

The property, located at 26 Felix St, is just 0.5 miles from the College of Charleston. It’s a quick 2-minute drive or a short walk, making it conveniently accessible to the campus.

Rosé Getaway

How is payment handled for the reservation?

A 50% deposit will be charged to your credit card at the time of booking. The remaining balance will be automatically charged to the card on file 60 days prior to check-in. For reservations made within 60 days of check-in, the full amount will be charged at the time of booking. We accept major credit cards only; cash and checks are not accepted.

Rosé Getaway

What is the cancellation policy?

If you cancel within 48 hours of booking, your deposit is 100% refundable. After 48 hours, the deposit becomes non-refundable. If you cancel within 60 days of check-in, no refund will be given and the full cost of the reservation will be charged.

Rosé Getaway

What is the hurricane policy for the property?

In the event of a hurricane or severe weather conditions, we follow local guidelines and government advisories. If a mandatory evacuation is issued, we will offer a full refund for any nights affected by the evacuation. If you choose to cancel due to a hurricane warning or inclement weather, please refer to our cancellation policy for any applicable charges. We recommend purchasing travel insurance to cover unforeseen weather-related issues.

Rosé Getaway

Are pets allowed at the property?

Yes - pets are allowed at the property for a fee of $200 per stay. Pets must be housebroken, may not be left unattended, and are not permitted on furniture or bedding. Please inform us in advance if you plan to bring a pet.

Rosé Getaway

Do you offer military discounts?

We appreciate your service, but unfortunately, we are unable to offer a discount on the rate. We always provide our best pricing upfront, so we are unable to offer further discounts.

We had a wonderful stay in this house. The location was ideal! We walked everywhere from there. Lots of great restaurants close by.

Rose Beth
Beth

We loved our stay at Tom and Hannah's. It was an amazing location and just what we needed for our work week in Charleston.

Rose Rachel
Rachel

Wonderful stay! The home is just beautiful from the decor to the furnishings. The decks on every level are great. Easy, short walk to King St.

Rose Jillian
Jillian

Great place in a great location. Rooftop deck was a fantastic place to watch the 4th of July fireworks.

Rose Christopher
Christopher

Tom and Hannah's house was fantastic. The multiple porches were great and beds so comfortable. Can't beat the location either.

Rose Ryan
Ryan

Beautiful home in the perfect location!!!! Highly recommend this for your stay in Charleston if you want to be in the center of all the action.

Rose Dannielle
Dannielle

The Rosé Getaway was amazing! Such a cute home and great location to all things Charleston. Tom and Hannah were so hospitable, kind, and responsive.

Rose Kara
Kara

We enjoyed our stay here. The house is well appointed and clean. The bedrooms are even more inviting than the photos portray.

Rose Anna
Anna

Great stay in Charleston. Close to all the bars, restaurants, shopping.

Rose Julia
Julia